We believe in "old fashion" customer support. Our customers can actually speak to one of our divorce specialists, not a computerized voice, and our staff is available toll free at 1-800-340-9221 weekdays 9-5 EST or by e-mail through our private support system.
The support staff is available to provide as much help as you need from start to finish. Our divorce specialists are well trained in document preparation and the filing procedure as well as the operation and the logistics of the software. If you need actual legal advice, we suggest contacting a lawyer in your area. Beyond legal advice, we actively help you successfully navigate the software, documents and the filing procedure.
We have found that approximately 1.2% of our customers need to contact our support team. We take pride in this low percentage, because it clearly reinforces the ease and user-friendliness of the software and service we provide.